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Norwich 01493 688250 | Cambridge 01223 581122 | Peterborough 01733 286931 | Stamford 01778 381700

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Delivery Policy

Delivery Charges

Our delivery charges are calculated based on a combination of the following criteria:

  • Geographical Area (Postcode)
  • Order Value (£)
  • Weight of consignment (kg)
  • Contents of consignment (Hazardous or Non-Hazardous)
  • Shipping Method (1-2 Days OR 3-5 Days)

East of England

Postcodes
CB; CO; CM; IP; LN; NR; PE

ORDER VALUE WEIGHT (kg) 1-2 DAYS 3-5 DAYS
Non-Hazardous
£49.99 or less 0-2 £7.50 £5
2-10 £11 £9
10-20 £16 £14
20-44 £28 £25
44-250 £45 £40
250-500 £50 £45
500-1000 £55 £50
£50 or more N/A FOC FOC
Hazardous
£49.99 or less 0-20 £30 £27
20-44 £58 £55
44-500 £55 £50
500-1000 £61 £56
£50 or more N/A FOC FOC

England, Wales & Scotland

Postcodes
AL; B; BA; BB; BD; BH; BL; BN; BR; BS; CA; CF; CH; CR; CT; CV; CW; DA; DE; DG; DH; DL; DN; DT; DY; E; EC; EH; EN; EX; FK; FY; G; GL; GU; HA; HD; HG; HP; HR; HU; HX; IG; KA; KT; KY; L; LA; LD; LE; LL; LS; LU; M; ME; MK; ML; N; NE; NG; NN; NP; NW;  OL; OX; PA; PL; PO; PR; RG; RH; RM; S; SA; SE; SG; SK; SL; SM; SN; SO; SP; SR; SS; ST; SW; SY; TA; TD; TF; TN; TQ; TR; TS; TW; UB; W; WA; WC; WD; WF; WN; WR; WS; WV; YO

ORDER VALUE WEIGHT (kg) 1-2 DAYS 3-5 DAYS
Non-Hazardous
£499.99 or less 0-2 £7.50 £5
2-10 £11 £9
10-20 £16 £14
20-44 £28 £25
44-250 £45 £40
250-500 £50 £45
500-1000 £55 £50
£500 or more N/A FOC FOC
Hazardous
£499.99 or less 0-20 £30 £27
20-44 £58 £55
44-500 £55 £50
500-1000 £61 £56
£500 or more N/A FOC FOC

Highlands of Scotland

Postcodes
AB; DD; IV; KW; PH; ZE

ORDER VALUE WEIGHT (kg) 1-2 DAYS 3-5 DAYS
Non-Hazardous
£499.99 or less 0-2 £7.50 £5
2-10 £23 £21
10-20 £29 £27
20-44 £42 £38
44-1000 N/A £90
£500 or more N/A FOC FOC
Hazardous
£499.99 or less 0-20 £30 £27
20-44 £58 £55
44-1000 N/A £96
£500 or more N/A FOC FOC

Northern Ireland

Postcodes
BT

ORDER VALUE WEIGHT (kg) 1-2 DAYS 3-5 DAYS
Non-Hazardous
£499.99 or less 0-2 £7.50 £5
2-10 £32 £27
10-20 £39 £33
20-44 £57 £50
44-1000 N/A £97
£500 or more N/A FOC FOC
Hazardous
£499.99 or less 0-20 N/A £40
20-44 N/A £55
44-1000 N/A £120
£500 or more N/A FOC FOC

Isles

Postcodes
HS; IM; GY; JE

ORDER VALUE WEIGHT (kg) 1-2 DAYS 3-5 DAYS
Non-Hazardous
£499.99 or less 0-2 £7.50 £5
2-10 £60 £48
10-20 £73 £56
20-44 £95 £85
44-1000 N/A £140
£500 or more N/A FOC FOC
Hazardous
£499.99 or less 0-20 N/A £66
20-44 N/A £130
44-1000 N/A £180
£500 or more N/A FOC FOC

Delivery Terms & Conditions

  • Hugh Crane Cleaning Equipment reserve the right to change prices at any time.
  • The delivery schedules of either 1-2 days OR 3-5 days refer to actual working days and therefore doesn't include weekends or public holidays.
  • Rates are calculated based on applicable transportation and do not include: surcharges, ancillary / other charges, duties and taxes or special handling fees.
  • East of England deliveries are subject to our, own van delivery schedule. Please ask at point of order or visit our website for details on our own van delivery schedule.
  • If ordering for 1-2 days delivery haz chem consignments must be ordered by 12:00 noon whilst standard consignments by 14:00.
  • Delivery window of 09:00 - 17:00; out of hours deliveries must be notified by the customer at point of order.
  • Consignments >1000kg must be arranged verbally with a member of our sales team or as part of a quote price.
  • AM & Saturday deliveries must be arranged on a sale by sale basis and priced accordingly.
  • All prices here are exclusive of VAT.  
  • Any deliveries to non-UK countries will be arranged on a individual consignment basis
  • We will inform you by e-mail or telephone at least 48 hours prior to dispatch of our expected delivery date. We regret that we are unable to specify exact delivery times within that date.
  • All deliveries must be signed for and you should keep your receipt.
  • If goods are showing signs of damage in transit please refuse to accept the delivery on receipt.

Delivery Route - East of England

Deliveries are conducted to the following postcodes on the days stated:

  • MONDAY
    ZONE 1: NR1, NR2, NR3, NR4, NR5, NR6, NR7, NR13 - 3/4/5, NR14, NR15, NR30, NR31, NR32, NR33, NR34, NR35
    ZONE 5: IP7, IP8, IP9, IP29, IP30, CO, CB, CM
  • TUESDAY
    ZONE 2: NR8, NR9 - 5, NR10, NR11, NR12, NR13 - 6, NR20, NR21, NR22, NR23, NR24, NR25, NR26, NR27, NR28, NR29, PE31, PE36, PE35 - 6
    ZONE 4: NR15, NR16, IP20, IP21, IP22, IP31, IP1, IP2, IP3, IP4, IP5, IP6, IP10, IP11, IP12, IP13, IP14, IP23, IP15, IP16, IP17, IP18, IP19
  • WEDNESDAY
    ZONE 1: NR1, NR2, NR3, NR4, NR5, NR6, NR7, NR13 - 3/4/5, NR14, NR15, NR30, NR31, NR32, NR33, NR34, NR35
    ZONE 3: NR9 - 4, NR17, NR18, NR19, IP24, IP25, IP26, IP27, IP28, PE30, PE32, PE33, PE34, PE37, PE38
  • THURSDAY
    ZONE 2: NR8, NR9 - 5, NR10, NR11, NR12, NR13 - 6, NR20, NR21, NR22, NR23, NR24, NR25, NR26, NR27, NR28, NR29, PE31, PE36, PE35 - 6
    ZONE 4: NR15, NR16, IP20, IP21, IP22, IP31, IP1, IP2, IP3, IP4, IP5, IP6, IP10, IP11, IP12, IP13, IP14, IP23, IP15, IP16, IP17, IP18, IP19
  • FRIDAY
    ZONE 1: NR1, NR2, NR3, NR4, NR5, NR6, NR7, NR13 - 3/4/5, NR14, NR15, NR30, NR31, NR32, NR33, NR34, NR35
    ZONE 3: NR9 - 4, NR17, NR18, NR19, IP24, IP25, IP26, IP27, IP28, PE30, PE32, PE33, PE34, PE37, PE38