Sales Manager – Chemicals/Janitorial Products
Permanent, Full Time, Acle
ABOUT US
Hugh Crane (Cleaning Equipment) Ltd is one of the UK’s leading manufacturers and providers of high-quality cleaning equipment and products. The company is well-regarded across its customer base, having grown and developed from its initial establishment in 1983.
It is committed to delivering on its customers’ expectations and to continued growth through ongoing product development and investment. It has an extensive product range which includes cleaning chemicals; cleaning equipment, janitorial supplies and permanently installed factory hygiene systems. (www.hughcrane.co.uk)
MAIN REQUIREMENTS OF ROLE
Due to retirement, an exceptional opportunity has arisen for an experienced and committed individual to fulfil a key role in the continued growth and profitability of our company.
Your principal function will be to lead and account manage the growth of profitable chemical and related sales through developing further relationships and revenue streams of chemical and janitorial products within the existing customer base, as well as identifying and developing new business opportunities.
We have existing strong relationships with a wide variety of customers and clients across Food Manufacturing, Brewing, Agriculture, Local Authorities and other sectors.
You will be required to manage both customer expectations and relationships from enquiry to delivery, and to understand the needs and the business challenges our customers face and provide compelling solutions to resolve them – all with the aim of maintaining and achieving high levels of customer satisfaction.
KEY RESPONSIBILITIES
- Retaining our existing customer base and expanding the range of products sold to them.
- Seeking out and obtaining new customers for the company’s products and services and building strong, positive and profitable long-term relationships with these customers
- Determining products necessary to profitably meet the needs of customers and deliver continuing business growth
- Provision of technical advice and support to customers.
- In conjunction with the Sales Director, overseeing of the sales function of the team to identify and apply opportunities for further profitable growth.
- In conjunction with administrative staff, ensure the administrative, supporting, financial and reporting requirements of the company are met.
- Liaison with other company staff to share knowledge and opportunities to the overall benefit of the company.
- Continuing to align business processes so that as far as relevant and practicable similar things are done in the same way across the company.
- To assist the Directors in meeting the ongoing needs of the company and other matters which may arise from time to time.
INDIVIDUAL REQUIRMENTS
- A proven track record of profitable sales growth with a high degree of self-motivation and drive.
- A commitment to working as part of a team
- Excellent communication and presentation skills.
- Strong commercial awareness.
- A confident and determined approach.
- The ability to build strong personal relationships with customers
- Resilience and the ability to cope with rejection.
- High levels of honesty and integrity
- Ability to prioritise and self-manage.
- Problem solving with a positive attitude toward continuous improvement and “making things better”.
BENEFITS
- Competitive salary depending on experience and ability.
- Company-provided vehicle.
- Basic 40 hour working week
- 20 days paid holiday plus Bank Holidays (additional enhanced holiday days for long term service).
- Participation in the company pension scheme in line with Government standards
- Free on-site parking
- Discount on company products
- Potential for progression within the company
- Training and personal development opportunities
Installation/Service Engineer – Multiskilled (Mechanical/Electrical)
Hygiene & Cleaning Systems
Hugh Crane Cleaning Equipment is one of the UK’s leading manufacturers and providers of high-quality cleaning equipment, installed systems and products, for a wide range of blue-chip customers. Due to retirement the opportunity has arisen for a multiskilled engineer to carry out the installation, service and repair of the company’s products. The role is based at our modern workshop premises at Acle, servicing customers across East Anglia, and is a permanent, full-time position.
This is a key role for a keen and self-motivated individual, principal responsibilities including:
- Workshop preparation of equipment prior to delivery to site.
- Installation, service, maintenance, fault finding and repair principally of the fixed pumping and hygiene equipment and systems in which the company specialises.
These are provided to many “blue chip” customers across the food and logistics sectors. - Completing and maintaining supporting documentation
- Working closely with the Service Manager and other company staff to ensure the needs of customers are met
- Working within the Company’s Health & Safety, Quality and Environmental systems.
INDIVIDUAL REQUIREMENTS
- Mechanical and electrical installation skills including welding; pipe fitting/pipework; electrical; plumbing.
- Good knowledge of fault diagnosis and rectification on a wide variety of mechanical electrical and electronic equipment, principally pumping and associated systems.
- Relevant mechanical/electrical qualifications, preferably at Level 3 minimum.
- Ideally knowledge of the application, programming and commissioning of VS Drives
- A logical, persistent, methodical and tidy approach to working.
- A commitment to solving and “seeing through” problems while on site.
- Maintenance, improvement and updating of relevant documentation.
PERSONAL QUALITIES
- Ability to work effectively and harmoniously within a small team.
- Good inter-personal and communication skills; building and maintaining good relations with customers.
- A commitment to ensuring the health, safety and welfare of work colleagues, customers and our products.
- High levels of honesty and integrity
- Willingness to learn and the desire to personally develop and improve.
BENEFITS
- A competitive salary depending on experience and ability.
- A basic 40 hour working week with overtime (as and when required).
- 28 days paid holiday (including Bank Holidays)
- Participation in the company pension scheme in line with Government standards
- Company vehicle for work-related travel
- Free on-site parking with access to electric vehicle charger points
- Discount on company products
- Potential for progression within the company
- Training and personal development opportunitie
For any further information or to apply for this role please email [email protected]